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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Kucharski

March 12, 2026

5  out of  5
rating by Kelly Kucharski
"Everyone is so helpful, professional, and knowledgeable!"
We responded:
"Kelly, Thank you for the amazing review, Kelly! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Eric"
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T Flatt

March 5, 2026

5  out of  5
rating by T Flatt
"Kayla was very helpful and easy to talk to, Very well spoken and professional!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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Mariah Luebke

March 4, 2026

5  out of  5
rating by Mariah Luebke
"Chris was very helpful in assisting me in getting my own plan apart from my parents. When I called to get a quote prior to switching, he still remembered me even after 1 month. Kayla was also great to work with when my parents switched from another office. Even thought I was with another State Farm office, she was able to assist me in getting the paperwork I needed for my bank when my agent wasn’t helping. She offered the same great service when making changes to my new policy. She is very patient and understanding. It is also nice that they can be contacted through text messages. Highly recommend for fair prices and even better service."
We responded:
"Hey Mariah, I am grateful and appreciate the time you took to leave your review. I am thrilled that Kayla and Chris left such a great impression! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future. Thanks - Eric"
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Kevin Barnett

March 4, 2026

5  out of  5
rating by Kevin Barnett
"Excellent and great customer service! I talked with Kayla! Bravo!!!"
We responded:
"Dear Kevin, Thanks for the kind words! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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west house

February 27, 2026

5  out of  5
rating by west house
"Kayla went above and beyond to help us with our homeowners and auto policies. She took extra steps to run different scenarios as we have 5 vehicles and 5 drivers. This was a lot of extra she did & she did it quickly & efficiently. We would definitely recommend her to anyone asking for a new insurance agent. Thank you Kayla!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Eric Felth’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Cody Knoflicek

February 23, 2026

5  out of  5
rating by Cody Knoflicek
"Very helpful and easy communication"
We responded:
"Cody, Thanks for the five-star review! I appreciate your business very much and am glad to hear that my staff was helpful. "
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Kim Wojcik

February 14, 2026

5  out of  5
rating by Kim Wojcik
"They made it super easy and seamless to switch. They listened and offered the insurance that I needed and didn't try to oversell me insurance that wasn't necessary for my lifestyle."
We responded:
"Kim, thank you for trusting us with your insurance! Making decisions about your auto insurance can be hard enough without someone trying to oversell you. "
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All brEAks lOOsE

February 5, 2026

5  out of  5
rating by All brEAks lOOsE
"Always helpful, courteous, and professional with every interaction I've had with them over the 30+ years I've been with Eric and his staff."
We responded:
"Thank you for your loyalty and the five star review! We love being part of the Jefferson Community and helping. "
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matthew messenger

February 5, 2026

5  out of  5
rating by matthew messenger
"Was very respectful while making it Quick & easy."
We responded:
"Matthew, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Eric Felth’s Team—we are always here to help!"
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Karen Lorenz

December 9, 2025

5  out of  5
rating by Karen Lorenz
"Eric and staff have always gone out of their way to help me. Recently I had to rent a car and I was able to add full coverage to my auto policy to cover rental for a wk. It only took 5 minutes and saved me $200+ at the rental counter. After returning rental my coverage went back to my normal limits. I'm super grateful to have this team at State Farm!"
We responded:
"Karen, we are so glad we can tailor coverage to meet your auto insurance needs. Have a great day!"
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Annette Sage

October 30, 2025

5  out of  5
rating by Annette Sage
"Promp service and very informative. Great with follow up."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Norma Mayans

September 12, 2025

5  out of  5
rating by Norma Mayans
"Loved the great support and Attention given to me concerning the right policy, for my vehicle, so friendly…"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cody Folkers

September 3, 2025

5  out of  5
rating by Cody Folkers
"Customer service has been great! Clear communication, and have been very helpful."
We responded:
"Cody, thanks for your 5 -star review. We are glad to have been able to help you with your insurance needs!"
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Shawn McDonough

August 15, 2025

5  out of  5
rating by Shawn McDonough
"We have been very pleased with the level of customer service and attention to detail as we transitioned over to Eric Felth State Farm agency. Jasmine did a fantastic job answering our questions and following up."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jasmine and the entire Eric Felth State Farm team provided you with excellent customer service and attention to detail during your transition. We truly appreciate your trust and look forward to continuing to serve you!"
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Cathy Lueder

August 4, 2025

5  out of  5
rating by Cathy Lueder
"I recently switched my policies over to Eric Felth's State Farm Insurance office from another agent. When I called his office, I spoke with very knowledgeable staff that answered all of my questions. My appointment with Eric really showed that he cares about his clients and understands their concerns. While going over my policies, he found a rider on my life insurance that should have been removed 10 years ago. He took care of this and I received a very large refund! I highly recommend Eric Felth."
We responded:
"Thank you for reviewing our State Farm office! I am so glad we were able to update your policy and get you a refund. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andy Gengler

July 2, 2025

5  out of  5
rating by Andy Gengler
"Jazmine was amazingly helpful. I had never been in an accident before and she walked me through the entire process. She was always on hand to answer whatever questions I had and even helped me expedite the processes with the other insurance was stalling. Top notch customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Sherman Dunnam

June 13, 2025

5  out of  5
rating by Sherman Dunnam
"I just had damage to my car repaired and this was the most hassle-free and easy transaction I've ever had with an insurance company. Eric and State Farm handled everything, all I had to do was drop off the car and pick it up when it was repaired. Highly recommended!"
We responded:
"We’re thankful for your feedback! Having a claim can be stressful. We are glad to partner with our local body shops in providing first-class service. If there is anything else we can do to help, please let us know!"
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Blue Lotus

May 21, 2025

5  out of  5
rating by Blue Lotus
"Kayla was amazing! She was very kind, patient, and answered all of my questions. She spent over an hour on the phone with me and never once did I feel like she was in a hurry to get off the phone with me for other priorities. Switching to state farm I am saving $400 a year on my homeowners and over $1000 a year on my car insurance. I was very happy with my experience, and I will refer people to her in the future. Thank you Kayla!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rabecca Cole

May 15, 2025

5  out of  5
rating by Rabecca Cole
"Kayla is a GEM! This young lady was super patient with me and all my questions and receptive to my needs. She was super thoughtful, thorough and kind. I would encourage anyone questioning a new insurance policy to reach out and connect with her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis

May 2, 2025

5  out of  5
rating by Travis
"Always helpful and very friendly"
We responded:
"We are always glad to answer your insurance related questions and point you in the right direction. Have a great day!"
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evan lissner

April 17, 2025

5  out of  5
rating by evan lissner
"They have helped me out greatly with all of my questions and concerns and has even helped me lower my bill to the lowest it can go! You cant go wrong with this group of people they are amazing!"
We responded:
"Evan - thanks for the review! We like helping our neighbors find the best value for your insurance dollar, helping you get answers, and addressing your concerns. "
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Kathy Green

March 27, 2025

5  out of  5
rating by Kathy Green
"I recently had to purchase homeowner’s insurance and went to the Jefferson office. I’m so glad I did! Kayla saved me a lot $. She was great to work with and explained the policy in great detail! She is a SUPERSTAR!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Rohm

March 22, 2025

5  out of  5
rating by Linda Rohm
"State Farm- Jefferson office is so responsive and keeps me updated on policies/ premiums. Lower rate and better service than I had at my previous insurance agent. Always informative and looking out for my best interest."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cassandra Guerra

January 7, 2025

5  out of  5
rating by Cassandra Guerra
"Kayla was super friendly and helpful in switching insurances! I was very grateful for her pleasant customer service. She answered all my questions and helped me save a good deal!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dylan Bredlow

January 3, 2025

5  out of  5
rating by Dylan Bredlow
"I was searching around to find the best deal for my car insurance, that’s when I came across State Farm. Not only am I thankful for paying 100 dollars less a month but I am also thankful to be included on such a great team. I would like to specifically shoutout Kayla; Kayla was the main reason I decided to switch. She gave me every path and every option to make it the most affordable for a teenager who is just getting on their feet. I am so grateful and I recommend anybody with their license to switch to State Farm. Thank you State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."